Industry - Manufacturing
Business Type - B2B
Location - Australia
PJ Bowers is one of Australia's leading manufacturers and suppliers of engineered and specialty foam solutions.
With more than 30 years of experience, the company provides custom manufacturing, foam conversion, product development, prototyping and distribution services to industries including aerospace, defence, medical, construction, marine and industrial manufacturing.
Operating in a highly customised manufacturing environment, PJ Bowers required greater visibility and automation across customer quoting, manufacturing planning and business operations.
How PJ Bowers Digitised Custom Quoting, Manufacturing Operations and Customer Engagement with Unified Platform provided by Envertis.
Preparing quotations often required significant manual effort and operational coordination.
As production complexity increased, planning became increasingly challenging.
Required real-time insights to support operational decision-making.
Enabled faster and more consistent quotation generation.
| Before | After |
|---|---|
| Manual quotation preparation | Streamlined custom quoting workflows |
| Disconnected customer interactions | Integrated customer engagement platform |
| Limited production visibility | Real-time manufacturing visibility |
| Multiple manual processes | Automated workflows |
| Separate systems for operations | Unified business platform |
| Delayed management reporting | Real-time dashboards |
| Reactive operational planning | Data-driven decision making |
One of the most significant outcomes of the project was creating a seamless connection between customer enquiries, quotation management and manufacturing operations.
By integrating these functions into a unified platform, PJ Bowers improved operational efficiency while delivering a better customer experience and greater business visibility.
Custom quoting processes • Customer enquiry management • Manufacturing visibility • Production planning • Website integration • Operational reporting
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Se 506, 8 Help Street, Chatswood, NSW 2067
324 Queen Street, Brisbane, QLD 4000
171 Collins Street, Melbourne, VIC 3000